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Internet TV Phone Apps Archives Register Sign In Welcome to the Cox Community Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today! Node Navigation Recent Discussions Most Recent Most Likes No Replies Yet No Solutions Yet Modem Password? I have an Arris CM8200A modem and previously I could access (read-only) the cable modem status and parameters at 192.168.100.1, Now I am prompted for a password to do this. I’m looking for the read-only password. Please advise. Thank you dfrandin New Contributor 3 hours ago 37 Views 0 likes 3 Comments Billing Agent Johnnieridley38 New Contributor 8 hours ago 12 Views 0 likes 1 Comment Cox Mobile service Greetings, Is this forum for Cox home telephone only? Is there a community forum for Cox Mobile (Verizon) support? Anesti33 New Contributor III 12 hours ago 9 Views 0 likes 1 Comment Cloudflare Tunnels on Cox Switching from Windstream to Cox Fiber 2gb. I use cloudflare tunnels on my home lab server. This works fine over my Windstream connection. Nothing to configure on the router. When I plug the server into my Cox router, I’m only able to access it over local IP. Can’t access it from the internet like I can over Windstream. I’ve tried rebuilding the Cloudeflare Tunnel and reinstalling cloudflared on my ProxMox sever with no luck. Anyone else doing this, and may have some tips? TIA. bradleydmorris Visitor 13 hours ago 30 Views 0 likes 5 Comments Why can’t I port forward? I have the PW7 Panoramic Gateway. I used to have PW6, and port forwarded with no issue, but then the router stopped working, so I had to get a replacement. Now, I just want to forward a single port - avery simple task and basic feature of any router. When I was first searching on where to find this option, I found a site that suggested going tohttps://wifi.cox.com/. But all this tells me to do is download the Cox WiFi app. Instead, I decided to try going to the settings in my browser, at 192.169.0.1. I can access the settings just fine, but when I click through to port forward, it tells me to download the Cox WiFi app. Fine, that’s annoying, but I can do that. When I go to the app, I click wifiview wifi equipmentadvanced settingsport forwarding. Then it says "Something unexpected happened. Try again or come back later." I cannot get this message to go away. I have "tried again later" for the past two weeks. I have uninstalled and reinstalled four times. Nothing will get this page to load. Everything else on the app loads correctly,but not this one single page. I did customer live chat, and the person there, in the most robotic way possible, said port forwarding is not possible. That’s simply ridiculous. So I went to complain on Twitter, and the Cox Twitter account told me to DM them. They said I CAN port forward, but for that support I needed to pay $10/month for "complete care" - no, absolutely not, I am not paying $10 to get someone else to tell me that I can’t do something anymore. So then, I called the support line directly, and got to tier 2 support. They sympathized with me and said they have the same model Panoramic Gateway, and they were able to port forward just fine. It was the weekend so she put in a ticket and said it would be a few days before I heard back. Today (5 days later) I called because I hadn’t heard anything back yet. The new tier 2 person was equally helpful and sympathetic, but they said the resolution on the ticket I had submitted was to tell me to go the website to access my router settings. Which, if you recall from above, tells me to go to the app. Which does not work. They said this is called a "do loop". They said they can’t do much else for me, said it sounds like an issue with the app so the best they could offer was for me to wait for the app to update. Googling this issue has lead me to threads similar to this for years now. So I am not hopeful for any quick resolution here. I am aware I can buy my own modem/router and forward my ports myself, however, the "plan" I’m currently on gives me this Panoramic Gateway for free, so I do not want to buy $100+ worth of equipment for access to a basic feature. So in conclusion: can someone please answer me this very simple question, speaking as a human person and not giving me another canned response: Is port forwarding actually still an option on Panoramic Gateways, and if so, why am I not able to? (If it’s no longer an option - WHY NOT?) nickbob New Contributor 13 hours ago Port Forward 117 Views 0 likes 9 Comments Lifeline support failure [deleted] Solved Anesti33 New Contributor III 13 hours ago USAC 37 Views 0 likes 1 Comment CAUTION! The latest email from Cox telling you to change your email to YAHOO is a scam from an identity thief. The URL is an is.gd URL Shortener used by scammers. Over_40_Year_Cu New Contributor 13 hours ago 183 Views 2 likes 6 Comments Cable modem upgrade If my cisco docsis 3.0 modem is already operating at the speed I am paying for is it necessary to upgrade to the Arris 3.1 cable modem? Thanks, Jacksondorf New Contributor 13 hours ago 94 Views 0 likes 4 Comments Raised prices in my area with no alert Hello! I am single man living in a 700 square foot 1 bedroom apartment and for some reason my internet bill is almost on par with most homes. I use only internet which was $49.99 a month for the past 2 years and I didn’t really think much of it. As of yesterday my bill now sits at $109.00 just for 4 of my devices to be connected. This is disgusting and greedy on cox part. People are already working their tails off to get by and to DOUBLE your price when nothing has changed for me other than more lag while I game, connection interruptions during meetings, the list could go on. Then on top of that you sent a text a day before my bill is due. No 2 weeks heads up, nothing in the mail, no emails. Charging over $100 for wifi is absurd and doing that knowing people have to use WI-FI to do remote work or any other daily activities is wrong. I see everywhere across the country, people unhappy with Cox and its sad to see that the consumers needs comes last in the eyes of big business. To then offer meother options” ( all of which stayed in the hundreds of dollars) is basically a spit in my face and i dont mind telling you people where to shove those offers. Just an overall greedy and price gouging company. I know its not the ground employees fault or anything like that. They’re not the problem. Jarrett Solved jgives10 New Contributor 13 hours ago 85 Views 0 likes 3 Comments Frequent Outage What is it with the repeated internet service interruptions lately in the Phoenix metro area? Why is it taking so long to find a long term resolution? Djfb Visitor 17 hours ago 31 Views 0 likes 1 Comment Show More Community Home Top of Page Help Powered By...